Exeter Sling LIbrary and Consultancy

The Baby Room Exeter CIC/Exeter Sling Library Hire terms and conditions

Thank you for setting up an account with The Baby Room/Exeter Sling Library.   This account will enable you to hire items from us.  Please read through these terms and conditions of hire, and remember to reread if you hire again in the future.  This information will also be sent to you via link in the confirmation email when you hire an item.

I agree to:

• Pay the hire fees for the item I am hiring for the period I requested.
• Return the item on the date it is due back.
• Renew in advance if I am unable to return an item on time.
• Pay the hire cost for any renewals or late fees for any item not renewed or returned on time.
• Take care of the item I have hired and follow instructions given for care/washing/etc
• Contact The Baby Room/Exeter Sling Library for help if needed.

• Prices are reviewed every three months (though they are only rarely increased).  In the event that we increase prices while you have an item on hire you will not be expected to pay the increased rate until your current hire has elapsed, or if you renew an item then you can pay the old rate until 3 months have elapsed. If you continue to hire the same item beyond that point you will be charged the new price going forward.  If you fail to renew and the item is late you will be expected to pay the new rate from the date the original hire ended.

• Your personal data is only used for business purposes such as keeping track of hired items and contacting you regarding your hires.  Your data will not be passed onto a third party for marketing purposes, and will only be used for business processes such as taking agreed payments.

• Terms and Conditions last revised and prices reviewed September 2021.  Prices last increased April 2019. 

Slings and Carriers

• Hires are charged at a rate of £10 for two weeks, £18 for 4 weeks and £30 for eight weeks per item for all slings and carriers. 
• Stretchy wraps and close caboo only also have a special offer price of twelve weeks for £25.
• Carrier inserts and accessories are hired at half the price of a sling/carrier.
• Renewals are charged at the above rates, if a single week is required it will be charged at £6.
• Late returns are charged at a rate of £1 per day up to a week, and then £6 per week.  If you wish to renew and pay the (lower) hire fees above please contact the library to arrange this on or before the due date, otherwise you will be charged at the rate of £6 per week for overdue items.
• Items should be returned to the same person/venue you hired from unless alternative arrangements have been made with the sling library.  In the case of doorstep hires please arrange a time to return with the library and do not leave slings/carriers in the street.  Until a sling/carrier is in the possession of the library it will still be considered your responsibility.
• You will not be charged for general wear or tear, however if a sling, carrier or accessory is damaged through accident or carelessness or lost or stolen while on hire you will be liable for the full retail cost of replacement (including shipping costs if necessary) in addition to any fees paid/owed and/or fines incurred.
• You are not expected to wash slings or carriers while on hire, however if this is necessary please contact the library for wash instructions. 
• In the case of loss or damage to an item you will continue to incur hire/late fees until the item is paid for; however, where possible I will agree payment plans and additional costs will not continue if the agreed plan is followed.
• If an item is not returned within 3 months of the original due date and I have been unable to contact you and/or have not received payment on request and/or a payment plan has not been arranged and adhered to it will be considered stolen and I will follow legal processes to recover it (or its value) and any late fees owed.  You will continue to accrue hire fees until legal proceedings start.  Additional costs may be incurred and will be charged to you in this situation.  

You are agreeing that:

• You are completely responsible for the usage of the sling/carrier and the safety of your baby/child.  Exeter Sling Library/The Baby Room is in no way responsible should anything go awry with the use of the carrier.  Always follow manufacturer instructions (available online) and seek extra support if necessary.
• You are aware of the following safe sling safety guidelines:
• The baby needs clear airways with no fabric or anything else blocking their mouth and nose.
• Positioning – their chin must be off their chest.
• Fall hazard – the baby is safe from falling.
• Temperature – the baby is not at risk from dehydration or overheating.
• Alert – You must be alert and responsive when your baby in the sling.
• You will not use the sling/carrier during sport or vigorous exercise.
• You will not smoke while using or around the carrier.

Cloth Nappy Hire and Trial Kits

• Hire kits are charged at a rate of either £5 or £8 per week depending on which kit. 
• Trial kits are free to hire.
• Kits are the property of Exeter Babies and/or Devon County Council.
• Kits should be returned to the same person/venue you hired from unless alternative arrangements have been made.  Until a kit is back in the possession of the library/The Baby Room it will still be considered your responsibility.
• You will not be charged for general wear or tear, however if an item is lost or damaged through accident or carelessness you will be charged up to the full retail replacement cost for it.
• We provide full instructions for use and washing of the cloth nappies. Please follow these and contact us for help if you have any problems.
• Do not return nappies which are not fully dry. 
• If you fail to return the instruction booklet you will be charged £5 for a replacement copy.
• If a kit is not returned within 3 months of the original due date and I have been unable to contact you and/or have not received payment on request and/or a payment plan has not been arranged and adhered to it will be considered stolen and I will follow legal processes to recover it (or its value) and any late fees owed if applicable.  You will continue to accrue hire fees until legal proceedings start.  Additional costs may be incurred and will be charged to you in this situation. 

Breast Pumps

• Breastpumps are the property of Public Health Nursing and/or The Baby Room Exeter CIC.
• Initial hire cost is £20 – this covers a 4 week hire and a “sterile pumpset” which is yours to keep.  (Should you not require a sterile pumpset you may pay £10 per month from the outset).
• Subsequent hires/renewals costs £10 for 4 weeks as you already have the pumpset. 
• If you wish to double pump or if you lose any parts you may purchase an additional pumpset for £10.
• If you need to keep the pump for longer you agree to contact the library/Baby Room so we can update our hire records and invoice you for the additional hire.
• You will not be charged for general wear or tear, however a pump is damaged through accident or carelessness or lost or stolen while on hire you will be liable for the full retail cost of replacement (including shipping costs if necessary) in addition to any fees paid/owed.
• Peer supporters at The Baby Room are not medically qualified.  We can offer information regarding feeding and pump use but you should always seek medical support where necessary.
• If a pump is not returned within 3 months of the original due date and we have been unable to contact you and/or have not received payment on request and/or a payment plan has not been arranged and adhered to it will be considered stolen and we will follow legal processes to recover it (or its value) and any late fees owed if applicable.  You will continue to accrue hire fees until legal proceedings start.  Additional costs may be incurred and will be charged to you in this situation.

Birth Pools

• Birth Pools are the property of Exeter Homebirth Group.  The Baby Room Exeter CIC and Exeter Sling Library administrate the hires but are not liable for any issues arising and you should contact Exeter Homebirth Group regarding any issue you have.
• Hire cost is £30 per 4 weeks.
• Both Mini and Regular pools are stocked subject to availability – please ask Home Birth Group/your midwife/doula for advice on which will suit your circumstances best.
• Included in the hire is the pool itself and an electric pump to inflate/deflate it.
• You will need to purchase a pool liner, a hose with appropriate tap fittings and a thermometer to use with the hired pool. It is imperative that you use a new liner with these pools.
• If you need to keep the pool for longer than the original hire you agree to contact Exeter Sling Library/The Baby Room so we can update our records and invoice for the additional hire fees
• You will not be charged for general wear or tear, however a pool or accessory is damaged through accident or carelessness or lost or stolen while on hire you will be liable for the full retail cost of replacement (including shipping costs if necessary) in addition to any fees paid/owed.
• If a pool/accessory is not returned within 3 months of the original due date and we have been unable to contact you and/or have not received payment on request and/or a payment plan has not been arranged and adhered to it will be considered stolen and we will follow legal processes to recover it (or its value) and any late fees owed if applicable.  You will continue to accrue hire fees until legal proceedings start.  Additional costs may be incurred and will be charged to you in this situation.